Close to picking out a cord blood bank? Protect yourself by getting ALL the information. Ask the cord bank you have in mind the following questions before you sign the dotted line.
How long has the company been banking cord blood?
Specifically ask how long they have been banking cord blood, not just in business.
What else is the company involved in?
Does the company provide other medical services aside from cord blood banking? Are they affiliated with any research institutions or hospital facilities?
Is the bank accredited or licensed?
Find out if the family cord bank’s laboratory is not only FDA approved, but also accredited. There are two accrediting agencies that are specific to cord blood banking, the AABB and FACT. In addition, some states such as California, New Jersey, and New York require state licensing. Read more about cord blood accreditation.
How much experience do they really have?
Ask for the specific number of family banked cord blood samples they are currently storing. Find out how many transplants they have performed and ask if they publish the results.
Ask about promotions and discounts?
The good news for parents is that there is a lot of competition between family cord banks and as a result there are often promotions or discounts offered to parents to help entice them to go with a particular bank. In addition to special promotions, some private cord banks offer discounts to members of the military and for early enrollment.
How much will it REALLY cost?
It can be surprisingly confusing to compare costs between banks. Check out our price comparison table to quickly and easily compare cord blood companies. An easy way to read between the lines is to simply ask the cord bank what the entire first year cost will be, including shipping and the first year storage. Read more detail to fully understand all the cord blood banking costs.
What types of payment plans are offered?
More and more private banks are offering payment plans to help make banking cord blood affordable. Find out the details of the payment plans offered.
Is the annual storage fee fixed?
Find out if the contract allows the company to legally adjust the annual storage fee.
Is there a fee to release the cord blood?
Should a family need the cord blood, find out if there is a charge or additional cost to the family in order to release it?
What happens if the volume of cord blood is too small?
Find out what the company policy is regarding to cord blood samples being too small or contaminated. Do they offer a refund?
How is pricing handled with multiple births?
Some cord banks offer special pricing for multiple births, – twins, triplets, etc. Inquire to find out about the pricing structure for multiple births. Also ask if the bank offers special pricing for families should they choose to bank multiple children with the same bank (not twins, but a separate birth later down the road).